1.Wie are the shipping?

2.What payment methods finic offers?

3.How I reklamiere defective product?

4.Ich have more questions, which I personally would like to clarify, how can I contact you?

5. What do the terms "bulk" and "OVP" in your item descriptions?

1.Wie are the shipping?

The transit fee for the shipment of goods is $ 5.95 for shipping within Germany.
This includes the transport of goods by DHL, the packaging and handling costs.
We ship the goods are always insured as a package. Each shipment is using the DHL awarded "Tracking-No..

Please note that the shipping costs for the COD shipping within Germany EUR 9.95 - an additional transfer fee of 2, - EUR, which makes DHL, in accepting the goods paid.
 

2.What payment methods does finic offer?

We offer new customers to pay in advance, Paypal and Cash on delivery.

Customers who order from abroad, we only send orders, if you pay in advance or via paypal- a payment via credit card is not offered.
 

3. How do I claim a defective product?

If the goods supplied by us do not work, you will receive all further information on how to properly claim the goods.
 

4. I have more questions, which I personally would like to clarify, how can I contact you?

For further questions, please contact us  between 10 - 18h (Monday-Friday) by phone (030 - 240 367 41) or send us an e - mail to shop@finic.de.
 

5. What do the terms "bulk" and "OVP" in your item descriptions mean?

"Bulk" stands for the sale of goods without packaging. So-called "bulk" product are usually slightly cheaper than original packaged.
"OVP" is the abbreviation for "original packaging".